These are the questions we hear a lot and you’ll find the answers below. But if you have others, please don't hesitate to contact us we’re here to help.

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About Us



Q: When was Everlight founded?

A: Everlight was founded in 1983. You can find more information about Everlight’s history under Corporate Profile located in the About ELA tab.

Q:  Where can EVERLIGHT product catalogs and specifications be found?

A:  Under the Online Catalogs tab.

Q:  Where are EVERLIGHT factories located?

A:  Everlight has factories located in Miao-Li and New Taipei City, Taiwan; Suzhou and Zhong-Shan, China.

Q: How can I receive email campaigns from Everlight?

A: By clicking the [subscribe] button on the upper right corner of our website.

Q: Is there a list of Everlight Distributers?

A: Yes, under the “About ELA” tab on the website you can see a list our Distributer. Our Distributors are Arrow Electronics, Avnet Electronics, Digikey Electronics, Future Electronics, Mouser Electronics, Marsh Electronics, Inc., and Hughes Peters.



Ordering/ Shipping



Q: How can I acquire samples of this part?

A: By registering on the Everlight website and ordering your parts.

Q: Who ships your products?

A: We ship VIA USPS and FedEx

Q: Where do we ship from?

A: We ship from Carrollton, Texas

Q: How long does it take you to ship my order?

A: We offer same day shipping.

Q: Why is shipping a tad pricey?

A: We hold a certain amount depending on your shipping method. After we calculate shipping we will update your invoice and charge your card.

Q: When should I expect my package??

A: For items in stock and ordered before 2 PM CST, you should receive your order in 3-4 business days. Overnight orders ordered before 2 PM CST should arrive the next business day.

Q: Can I ship on my USPS, DHL, or FedEx account?

A: While we cannot ship on your USPS or DHL account, we’d be happy to ship on your FedEx account and take off the shipping charges. Just leave your FedEx account and the shipping type you want on the notes when you order.



Technical Documents



Q:  Where can EVERLIGHT product catalogs and specifications be found?

A:  Under the Online Catalogs tab.

Q: Where can I find technical information (specifications and data sheets) on products?

A: If you click on the product, the new page you are led to has links to specifications and data sheet underneath the product picture. 



Product Information



Q:  How can I get a lead time on a product? 

A:  Call our Toll-free number: 844-352-6786 during business hours to talk to someone about lead times.

Q:  Where can I view more information about the product I am interested in? 

A:  If you click on the product, the new page you are led to has links to specifications and data sheet underneath the product picture.

Q:  What is the conformity status of international Pb-free specification? 

A:  All EVERLIGHT products comply with EU RoHS Pb-free and Hg-free requirements.

Q: What are Pb-Free and Hg-Free specifications requirements?

A: According to relevant regulatory requirements of EU RoHS (2011/65/EU), when lead (mercury) contained in homogeneous material is less than 0.1% (1000ppm) percentage of material weight, it is deemed as Pb-free or Hg-free product.

Q: How is Halogen-Free product specified?

A: Halogen free is determined according to IEC61249-2-21 international standards. I.e. total chlorine (CL) and bromine (Br) contained in homogeneous material should be less than 900ppm, and the sum of total CL and Br should be less than 1500ppm. 

Q: Are these parts RoHS compliant?

A: Yes, EVERLIGHT products are RoHS compliant.

Q: Is there a way I can order more parts if the amount listed is less than what I desire?

A: Yes, call our toll-free number: 844-352-6786 to talk to someone about the possibility of ordering more parts.

Q: If a part I have ordered previously is not available anymore, what options do I have?

A: You can call our toll-free number: 844-352-6786, and we can see if there is a replacement part available.

Q: Is there a way to search for a part number?

A: Yes, we have a search bar at the top left of our website.



Lighting



Q: What are LEDs?

A: LEDs are “directional” light sources, which means they emit light in a specific direction, unlike incandescent and compact fluorescent bulbs, which emit light and heat in all directions. For this reason, LED lighting is able to use light and energy more efficiently in many applications. Source: Energy Star



Certifications



Q:  Are RoHS/ REACH relevant certificates available?

A: Yes RoHS/ REACH certificates are available. Type of product marked in the report represents it is not only applicable to particular product but the whole series.

Q:  What quality certificate has been issued to EVERLIGHT?

A: EVERLIGHT has obtained various certificates such as quality, environment, safety, hygiene, hazard substance-free and Corporate Social Responsibility Report.

Q: Are these parts RoHS compliant?

A: Yes, EVERLIGHT products are RoHS compliant.

Q: What information is available for certificates?

A: We have information on quality and safety, optocoupler safety certificates, plants’ certificates, SGS reports and EICC conflict materials.



Contact Us



If we did not answer a question you have, then feel free to call our toll-free number or Click Here to go to our Contact Page.